AI literacy is not a generic awareness session. Staff need to understand the tools they are likely to use, the risks in their own role, and the boundaries the organisation expects them to follow.
Good literacy programmes combine practical examples, policy context, safe prompt habits, privacy and data handling guidance, and clear escalation routes when a use case feels uncertain.
DDAI training is designed to leave evidence behind: attendance, role-specific guidance, assessment outputs, and records that show staff have been given practical direction rather than broad theory.