Automation usually follows a fixed path. A governed agentic workflow needs more care because the system can interpret context, choose steps, call tools, or escalate work based on changing inputs.
That flexibility creates value, but it also changes the control model. Permissions, review thresholds, monitoring, incident routes, and evidence capture need to be part of the design rather than added after launch.
DDAI helps teams decide when simple automation is enough and when a more capable agentic workflow is justified by business value, governance readiness, and human oversight.